Reviews

When it comes to used cars for sale in Norwich, customer satisfaction is at the heart of everything we do. As a trusted local dealership, we’re proud to offer a wide choice of high quality used cars for sale in Norwich, all prepared to an exacting standard and backed by our friendly, honest advice.

Whether you’re buying a first car, upgrading to a family car, or searching for a fuel efficient used car, we take the time to understand your needs and match you with the right car for you. Every used car we sell is carefully checked meticulously prepared and can be driven away with complete peace of mind. Our customers from Norwich, Norfolk and the surrounding villages to Wroxham choose us because of our transparent service, excellent aftercare, and commitment to making car buying simple and stress-free.

For the best used cars for sale Norwich has to offer, with a dealership that puts you first, visit us to experience the difference. Our customer reviews speak for themselves and we are very proud of them.

A good experience selling my car...

I had a good experience selling my car to them. Pleasant, straightforward, a fair price and immediate payment.
Nigel Robertson, 09 Aug 2025
 

Fantastic experience... I'd definitely recommend

Fantastic experience buying my Mini here! Ben and Alex were friendly, transparent, and didn’t pressure me at all - I felt very comfortable throughout the whole process. They answered all my questions and made the paperwork quick and easy. I’d definitely recommend coming here to anyone looking for an easy reliable used vehicle and a great buying experience.
Lea M, 08 Aug 2025
 

Thank you so much!

5* experience purchasing my car from Ben and Alex! Thank you both so much!

This was my first time buying a car from a dealership and it was absolutely seamless. I never felt pressured into anything and they were really patient with me throughout the sale. They kindly offered to part exchange my previous car but also gave me some sound advice on how to sell mine privately so I had both options to choose from.

The car is gorgeous and in immaculate condition and I couldn't be happier ☺️
Zoe Beasley, 08 Aug 2025
 

I love it

Had my car for just over a month now and I love it, great service and customer care from Ben and Alex
Debra Blow, 01 Aug 2025
 

Lovely experience

very welcoming and a lovely experience
Thalia Lewis, 11 Jul 2025
 

Customers like friends

A real pleasure doing business with Ben and his business partner. Quick, efficient and friendly genuine service.Thank you, a rarity these days. Keep up the success of treating your customers like friends. An exciting new purchase will certainly return for future business and recommend. 😀🚗
Helen Revell, 11 Jul 2025
 

Excellent service

At broadland cars they handled everything with care and detail giving an excellent service!
Harry Melvin, 09 Jul 2025
 

Extremely pleased

I found that the owners of Broadland Cars were friendly, polite, helpful and efficient. The car I purchased was exactly as was advertised on their web site and I am extremely pleased with the whole transaction.
Ian Graham, 09 Jun 2025
 

A really good experience

Very genuine car sales. I had a really good experience buying and trading in my old car.
Denise, 07 Jun 2025
 

100% recommendation

Two great young men who were patient, efficient, kind and certainly not pushy. They found the right car for me and my daughter who dealt with everything financially, found them caring and very professional. The car was thoroughly checked over by the nearby garage (who have a long standing good reputation) and they were happy with it. They do that with all Broadland Cars that are for sale! It is good to find a company you can trust. I would certainly recommend Broadland Cars and Ben and Alex and wish them every success, which they deserve.
Patricia, 05 Jun 2025
 

A refreshing change...

A refreshing change from the status quo of used car dealerships. Ben and Alex have created a relaxed, informative and non pressured environment putting the customer at the heart of there business. Purchased a great first car for our son and wouldn't hesitate to recommend Broadland Cars to family and friends.
Owen Jones, 02 Jun 2025
 

Best car buying experience in 50 Years

Best car buying experience in my 50 years of driving.Alex looked for a car to fit our needs and came up trumps. He found a Toyota Avensis estate for us with very low annual mileage that had obviously been well looked after. He was clearly enthusiastic and proud to be able to present us with such a good example and at such a good price.It came to us with the body, interior and engine bay all looking like new. The whole experience and the car were way beyond our hopes.This was our first experience of Broadland cars and wouldn’t hesitate to recommend them to anyone. If you’re thinking of buying one of their cars but aren’t sure then let us urge you to take the plunge and go ahead. I’m sure you won’t have any regrets.Steve H.
Stephen Harman, 29 May 2025
 

Ben and Alex really made it a personal service

Found the car my daughter wanted. Great condition with full service history. Ben and Alex really made it a personal service with no pressure selling. I would certainly buy from these guys again.
Tony Weeks, 27 May 2025
 

10/10

Incredibly friendly and very helpful. 10/10 would recommend!
Jake Bromley, 19 May 2025
 

A lovely car

Great experience of buying a lovely car from Alex and Ben will definitely recommend buying from them
Gary Dando, 12 May 2025
 

Best Experience

I had the best experience with Broadland Cars! Alex and Ben have been extremely helpful, friendly and professional. Couldn’t thank them enough for providing me with my dream car. They have provided support even after buying the car, which many places would not do. Wouldn’t hesitate to recommend them. I love my car, thank you!
Ellie Hearn, 14 Apr 2025
 

Truly outstanding

Ford Focus
Well what can we say, these guys really know their stuff. We received outstanding service from start to finish. After failing to find the car we were looking for we got in touch with Broadland Cars and these guys came up trumps. Friendly and polite and their attention to detail is second to none. They could not have done more for us and we would 100% use them in the future and recommend them to anyone who wants a hassle free, relaxed car buying experience. Thanks again Ben and Alex. Truly outstanding!
Keran Trotter, 12 Apr 2025
 

Stressless throughout viewing and finance

Ben and Alex were really helpful from the moment I called them. It was very stressless throughout viewing and finance side. They made sure the car was up to the standards and was very genuine. I would highly recommend them if you are trying to buy a car.
Kavi, 10 Apr 2025
 

Couldn’t be happier

I recently purchased a car from Broadland Car and I couldn’t be happier with the whole experience. From start to finish, everything was smooth and stress-free. Ben and Alex were incredibly helpful, welcoming and knowledgeable.

The car itself is fantastic — clean, well-maintained, and drives like a dream. Everything I wanted from a daily car! There were no hidden fees or pressure tactics, just honest and helpful advice.

Overall, I would highly recommend this company to anyone looking for a reliable vehicle and excellent customer service. I’m thrilled with my new car and will definitely be going there for future purchases.

A massive thank you again to Ben & Alex!
Samantha Martin, 10 Apr 2025
 

A 5 star experience from start to finish

Nice local company with a good selection of quality cars and extremely friendly, open and honest salesmanship. A 5 star experience from start to finish.
Trevor Cox, 08 Apr 2025
 

Nothing was too much trouble

Very friendly, professional and trustworthy. Ben and Alex both made the purchase straightforward and enjoyable experience. Nothing was too much trouble.
I’d have no hesitation purchasing another vehicle from them.
Adrian Hughes, 04 Apr 2025
 

5* service

Quick Sale! Not pushy and understood my needs. They were both so accommodating with the fact I had a toddler and needed to check if my car seat and pram fitted in car. They drove to my house so I could test. 5* service! Would highly recommend to friends. Thanks again Ben / Alex
Lauren Thurlow, 02 Apr 2025
 

Amazing car buying experiance

I recently purchased a car from Broadland Car and I couldn’t be happier with the whole experience. From start to finish, everything was smooth and stress-free. Ben and Alex were incredibly helpful, welcoming and knowledgeable.The car itself is fantastic — clean, well-maintained, and drives like a dream. Everything I wanted from a daily car! There were no hidden fees or pressure tactics, just honest and helpful advice.Overall, I would highly recommend this company to anyone looking for a reliable vehicle and excellent customer service. I’m thrilled with my new car and will definitely be going there for future purchases. A massive thank you again to Ben & Alex!
Anonymous , 22 Mar 2025
 

Definitely recommend Broadland Cars to family and friends

I purchased a car for my daughter from Broadland Cars in January and was really pleased with their helpful and friendly service. The car has subsequently been fantastic but the AA warranty also gives us real peace of mind.
A genuine and honest service and will definitely recommend Broadland Cars to family and friends.
Tim Money, 09 Mar 2025
 

Would definitely recommend

I was fairly new to purchasing a new car, having had my previous one for 12 years. Ben was really helpful with figuring out what sort of car I needed in my budget and any issues to look out for. I ended up with a car I likely wouldn't have otherwise considered, but very glad I did, as it seems like a big upgrade from my previous car and well within budget. The whole process was very easy and felt like I was fully informed the whole way. Would definitely recommend to anyone else looking to find their new car!
Eddie Daniels, 19 Feb 2025
 

Friendly, helpful and fair

Ben and Alex at Broadland Car's were very friendly, helpfull and fair. They made the process of buying a new car very straightforward, from the test drive to the final paperwork.
I would recommend them to anyone who is looking for a used car.
Sylvia, 08 Mar 2025
 

Outstanding

Thorough,conscientious,very approachable and really friendly.
Really nice fellas to deal with with a modern attitude when selling you a car.
I don't dish out high accolades easily but in this instance....
Outstanding.
Tim Ellis, 29 Jan 2025
 

They go just that extra mile

Small family business they go just that extra mile to make buying a used car a lovely stress free experience.
Thanks guys I’m really enjoying my car .
David Balcombe, 27 Jan 2025
 

Great car at good price

Ben and Alex were very helpful and provided a great car at a good price. They took our car in as part excahnge and gave us a good price for it. I will definately use them again
Stuart Dickerson, 20 Jan 2025
 

Great service from the guys....

Great service from the guys, felt very welcomed and the whole process was made a breeze. Couldn’t recommend them enough at Broadland Cars!
Damian Woods, 10 Jan 2025
 

I'm absolutely delighted

An extremely pleasant, smooth experience from start to finish. Ben and Alex were both very friendly and polite, they gained my trust and made me feel completely comfortable from the first phone call to driving my new car out of the forecourt. I’m absolutely delighted with the car, very smooth ride, low mileage with a new service and full mot with zero advisories! I would not hesitate to buy another car from them and wholeheartedly recommend them to anyone. A very professional and genuine company with years of knowledge and experience and it shows!
Ben Mills, 23 Dec 2024
 

Highly Recommend them

Lovely guys here helped me with getting a new car and made the whole process a breeze. Cars Absolutely stunning condition in and out. Highly recommend them.
Callum, 16 Dec 2024
 

Would not hesitate to buy... again

Really pleased with the whole process of buying from Broadland Cars. Ben and Alex were both very professional and helpful. There was a no pressure approach and communication was always excellent. Would not hesitate to buy from there again.
Simon White, 06 Jan 2025
 
I bought a BMW Z4 from Ben and Alex (not Jerry's) on Xmas eve. I had been looking for months and let down previously by other firms being completely disinterested or incompetant, sometimes both. I had got a good service from BMW Wollaston but they didn't have a suitable car in stock for me. Well, Broadland Cars suddenly had a Z4 which suited and I thought ey up, here we go again!
To my surprise, from first phone call, meeting Ben and Alex, test drive, purchase and handover of car the service I received was excellent. They knew their stuff .... Not surprising with Ford, Audi and BMW backgrounds.
We chewed the breeze over subjects such as religion, war and local policing, god knows how we got onto these topics when buying a used car ... Del Boy they are not!
It was a very pleasant experience and on receipt of the car felt like a fat boy learning his parents had just bought a sweet shop.
I can wholeheartedly recommend Broadland Cars.
PS Ben, don't forget the coffee machine, just sayin'
Brian Gape, 04 Jan 2025
 

Absolutely fantastic

Absolutely fantastic service from Ben and Alex. Took the car for a test drive, paid for it and asked if could drive away today. Ben explained that they would like to put it through their safety check first as is their policy. When I returned to collect the car found a new brake caliper attached as the check had revealed a slight issue. The car has been perfect ever since I brought it and they could not have been more friendly and helpful
Keith B, 30 Nov 2024
 

Excellent experience

Excellent experience
Excellent service all round. Friendly, polite and knowledgeable. Would definitely buy another car here in the future.
Amy, 17 Nov 2024
 

The right car at the right price!

The right car at the right price!
I wanted a small car at the right price and Broadland Cars achieved that for me. All my questions were answered by friendly, knowledgeable people.
Mrs L, 08 Nov 2024
 

Great car and brilliant, personal service

Great car and brilliant, personal service
Brilliant, attentive service resulting in a great second-hand car for a new driver. Before hand-over, requested extra work was completed on the car for an agreed and reasonable price. Ben and Alex even gave up some of their weekend time to hand the car over, helping make it an all-round excellent service.
Greg, 08 Nov 2024
 
Really can't rate these guys highly enough. Really friendly and couldn't do enough to help. Helped me sort out getting a replacement log book for my old car and talked me through everything. Really impressed as was happy with the car on the test drive, paid for it in full and asked if could drive it away there and then. Ben and Alex requested that they first put it through a safety check as is their custom. When I went back to collect the car found that a caliper issue had been picked up and a new caliper had been fitted. If not for their excellent customer service I would have been none the wiser. Thank you for all your help guys thoroughly impressed
Keith, 23 Nov 2024
 

Would highly recommend

Had a lovely experience purchasing my car from Broadland Cars. Would highly recommend them and go back to them!
Thank you Ben and Alex
Emma A, 13 Oct 2024
 

Great Cars

Ben and Alex got us an excellent low mileage car. Valeted and delivered. Excellent service - thank you
Vicky P, 13 Oct 2024
 

Five Star Service

Enquired about a vehicle via email to start with, quick response and we arranged a convenient time to view the car. Alex and Ben were friendly, helpful and readily answered any questions we had. Test drove the car, agreed a part ex and arranged to collect the car three days later.
Extremely happy with all aspects of the service we received and would not hesitate to purchase another car from them.
Lauren, 11 Oct 2024
 

Freelander

A good experience

Pleasant and straightforward people to deal with, the vehicle was exactly as described and excellent value for money. I won't hesitate to contact them again when I'm next looking for a vehicle.
Robert, 01 Oct 2024
 

Peugeot 108 Allure


Above and beyond
We recently wanted a first car for our daughter. Having looked at a few without success we found one with Broadland cars. Alex responded very quickly to my many questions and we soon arranged a viewing. On the day we met both Alex and Ben who were happy to leave us to look but to also be on hand with any further answers and all the documents to view. Most importantly to us they made our very daunted daughter very comfortable and at ease and made her feel central to the purchase. A successful test drive later and she is now the very proud owner of her new car. I would recommend contacting Alex and Ben prior to buying a car in the Norwich area.
Craig, 12 Sep 2024
 

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